Cobra Flooring: Your Trusted Flooring Partner
At Cobra Flooring, we are dedicated to providing high quality flooring solutions and professional installation services. When using our website or purchasing products and services, please understand that pricing and timelines may be adjusted if project details change. We guarantee professional installation using quality materials, and it is important to note that natural variations in flooring are normal and contribute to its unique character.
To ensure a smooth process, customers must provide accurate information, ensure clear site access, and maintain a safe workspace for our team. Deposits and timely payments are essential parts of our agreement. Product warranties are provided by the manufacturers, and our workmanship warranty applies specifically to the installation, subject to standard limitations. Please be aware that content on our website may be updated at any time to reflect our most current offerings and policies.
Terms of service: key points
Understanding our terms of service is crucial for a smooth and successful experience with Cobra Flooring. Below, we've outlined some of the most important aspects of our agreement with you when engaging with our services and products.
When you use our services or website, what are the key things to understand?
When using the Cobra Flooring website or engaging our services, please note that project pricing and timelines are subject to change if project details are altered. We assure professional installation with quality materials, but natural variations in flooring are expected. It is essential that customers provide accurate project information, ensure site access, and maintain a safe workspace. Deposits and timely payments will be required as per our agreement. Product warranties are provided by manufacturers, and our workmanship warranty covers installation only, subject to standard limitations. Please be aware that website content may be updated without prior notice.
What about intellectual property and website usage?
All content on the Cobra Flooring website, including text, images, and designs, is the exclusive property of Cobra Flooring or its licensors and is protected by copyright laws. You may not reproduce, distribute, or use any content without our express written permission. The website is provided for your personal, non commercial use to explore our products and services.
Which laws govern these terms?
These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.
What rules or understandings must be followed when purchasing flooring or booking an installation?
Customers are required to provide accurate project details, measurements, and guarantee unhindered site access before any installation begins. All deposits and subsequent payments must be made strictly according to the agreed schedule. The areas designated for installation must be clean, safe, and fully prepared for our team to commence work. Any changes or cancellations made after materials have been ordered or work has commenced may incur additional charges. Following installation, customers commit to adhering to the specified care and maintenance guidelines to preserve their flooring.
How do I make a return, cancel an appointment, or address an issue?
Requests for returns, cancellations, or modifications must be submitted as promptly as possible. Please be aware that special order or custom cut flooring may be non returnable once the order is placed. Cancellations or alterations made after materials have been ordered or installation work has begun may result in applicable fees. Should you encounter an issue with your order or installation, it is crucial to notify Cobra Flooring immediately so we can assess and resolve the matter in line with our applicable warranties and policies.
How can I contact Cobra Flooring for more information?
For any further questions regarding these terms, please contact us at info@cobrafloors.com . Our team is ready to assist you.
Your trusted flooring partner
We are committed to transparent and fair dealings with all our customers. By understanding these terms, we can ensure a clear and successful collaboration on your flooring project. We look forward to providing you with beautiful, durable flooring solutions tailored to your needs.