Your privacy, our commitment
At Cobra Flooring, we understand the importance of your personal data. This privacy policy outlines how we collect, use, protect, and handle your information with the utmost care and transparency. Your trust is paramount to us.
What information do we collect?
When you interact with Cobra Flooring, whether requesting a quote, placing an order, or scheduling services, we collect essential personal information. This includes your name, contact details, address, and specific project information. For billing purposes, we may also gather payment information. Additionally, we collect basic website usage data to continuously improve our services and your experience with us.
Why do we collect your data?
The information we collect is vital for delivering our high quality flooring solutions and services. We use it to provide accurate quotes, efficiently process your orders and payments, schedule and complete installations, and keep you updated on your service. It also enables us to provide comprehensive customer support and continually refine our offerings, website, and overall customer experience.
Do we share your information?
Cobra Flooring is committed to safeguarding your privacy; therefore, we do not sell or rent your personal information to third parties. We may, however, share your data with trusted service providers. This sharing is strictly limited to instances necessary for completing your orders or installations, such as with payment processors, delivery services, or professional contractors. We may also disclose information if legally required or to protect our legitimate legal rights.
How we protect your data
Your trust is paramount, and we employ robust measures to protect your information. Cobra Flooring uses secure systems and processes, including advanced encryption for payment processing and restricted access protocols for personal data. We diligently take all reasonable steps to prevent any unauthorised access, use, or disclosure of your valuable information, ensuring its safety and privacy.